DELIVERY & SHIPPING INFORMATION
IMPORTANT COVID UPDATE: As an international company selling to x 22 countries, various lockdowns across the world have severely disrupted our supply chain. Currently our Thailand logistic centre is handling a majority of deliveries…. which means your order may be sent directly from Thailand by DHL Express (5-7 day delivery time) but a fee may be applied by EU customs
OUR CURRENT DELIVERY TIMES
Delivery time varies by location.
- Germany 5-7 days * (This doesn’t include our 24-48 hour order handling & processing time)
OUR DELIVERY PARTNERS
You will receive an email with a tracking number once your order is shipped. For logistical reasons, items in the same purchase may be sent in separate packages.
If you have any other questions, please contact us and we will do our best to assist.
We always declare your items as ‘sample’ on the commercial invoice or customs declaration, and we are trying to help you minimise any GST / VAT or other taxes, but we cannot guarantee no tax charges as it largely depends on your country’s policy